A new study reveals that financially successful businesses do better on virtually every aspect of employee attitudes, and those that do best on employee attitudes are measurably more profitable.

In addition, by raising employee satisfaction 20 percent a company’s financial performance increases by more than 42 percent.

This is one of the major findings from a survey that examined what impact if any employee attitudes have on a company’s financial success. The survey is part of a new book, PRACTICE WHAT YOU PREACH: What Managers Must Do to Create a High Achievement Culture by David H. Maister (The Free Press, June 2001), which provides concrete advice about what companies and their managers must do to succeed.